Enterprise Operations

Enterprise Operations

Enterprise Operations support EIT science programmes and put in place policies, systems, and best‑practice processes.

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Head of Platform Services

Hayley Britton

Hayley Britton is Head of Platform Services at EIT, working in Central IT. She looks after the networking, cloud and infrastructure services that keep EIT connected and support the organisation’s day-to-day work.

Before joining EIT, Hayley worked in a range of roles at BP, Selfridges and Juniper Networks, designing and managing network platforms across global companies. Her experience across technology, retail and energy has given her a practical, hands-on approach to building and running services that people can rely on.

Outside of work, Hayley enjoys playing netball and is slightly obsessed with her Peloton. You will usually find her making sure she hits her weekly goals.

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Careers inEnterprise Operations

Enterprise Operations are the shared services teams that support EIT science programmes. They consist of IT, Science Ops, Finance & Procurement, HR, Communications, Real Estate, Legal Commercial and Compliance. Partnering with colleagues across the Institute, they play a key role in putting in place the policies, systems, and best‑practice processes that supports a world‑class research and innovation organisation.

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"As a software engineer for MLOps within the AI & Robotics Institute, I help turn pioneering AI research into scalable, deployable systems. I’m driven by EIT’s long-term vision, rare funding model and brilliant community creating sustainable global solutions. Here, I’m trusted to grow through real autonomy and opportunities."

—Jade HartleySoftware Engineer